Device - VP3300

 

3-in-1 MagStripe, EMV Contact, and EMV Contactless Reader

Overview

The VP3300 is a 3-in-1 mobile payment reader device that uses the MagStripe, EMV smart card, and NFC contactless technologies. It can accept payment from:

  • American Express ExpressPay

  • Apple Pay

  • Discover DPAS

  • Google Pay

  • Interac

  • MasterCard MCL

  • Samsung Pay

  • Visa VCPS

Note: This is not a complete list.

Communication

Communication between the reader and the card uses Bluetooth 4.0 low energy.

Host communication is enabled via USB. The USB port is also used for charging and allows the ICC connection and the magnetic stripe head to be installed remotely from the main contactless module.

Specifications

  • USB / Audio Jack / Bluetooth Interface Available

  • EMV L1 / L2

  • ID TECH Common L2 Kernel

  • TDES / AES Encryption

  • Bluetooth 4.0 Low Energy

  • Dimensions: 52 inches (64 mm) x 1.93 inches (49 mm) x 0.57 inches (14.5 mm)

  • 5V USB powered

Integration

ID Tech, the manufacturer, uses a “Universal SDK” that exposes a common API across all of its supported products. The SDK has several flavors that vary by the operating system you will deploy on and the language you’ll use. It supports iOS, Android, Windows, and Linux.

For more information on the SDK, see the VP3300 technical product page.

Pairing

Before using the VP3300 with a mobile payment app, you must first pair it with the device (phone/tablet). If the VP3300 is turned on, it automatically attempts to pair with a nearby device (phone/tablet).

FAQs

Q: Will the device go into sleep mode automatically and if so, after how long?

A: Yes, after 20 seconds of inactivity. To wake the device, press the power button on the side of the device. Note that it can take 15 - 30 seconds for the Bluetooth to reconnect to your phone or tablet.


Q: What are the LED Indicators?

A: The device has three LED indicators on the back: top, middle, and bottom

Top - Bluetooth status:

  • Off - Bluetooth is in sleep mode.

  • Normal flashing speed: Bluetooth is on standby.

  • Faster flashing speed: Bluetooth is paired and connected.

Middle: Indicates the device is processing a payment.

Bottom - Battery status:

  • Solid red for battery charging.

  • Flashing amber for low battery.

Note: The LED stops flashing when it is fully charged.


Q: How do I pair my phone/tablet with the VP3300?

A: Follow these steps:

  1. If the VP3300 is not on, turn it on by pressing the power button on the side.

  2. The VP3300 automatically tries to pair via Bluetooth with your device (phone/tablet).

  3. On your device, use your Bluetooth feature to locate the ID TECH VP3300.

When the two are connected, the top LED flashes quickly.


Q: I can’t pair my phone/tablet with the device - what should I do?

A: Here are a few things to try:

  1. Make sure that your phone (or tablet) doesn’t have any other active Bluetooth connections.

  2. Ensure that nothing else is connected to your phone’s auxiliary jack or lightning port.

  3. Restart your phone.